Polls for Slack

Terms and Conditions

Last updated: November 6, 2024

1. Acceptance of Terms

By accessing and using Polls for Slack, you agree to be bound by these Terms and Conditions. These terms apply to all users, including workspace administrators and participants.

2. Service Description

Polls for Slack is a polling application that integrates with Slack workspaces to facilitate team decision-making and feedback collection. The service includes creating, managing, and participating in polls within Slack channels.

3. User Obligations

  • You must maintain the security of your account credentials
  • You agree to use the service in compliance with all applicable laws
  • You will not misuse or attempt to circumvent any service limitations
  • You will respect the privacy and rights of other users

4. Subscription, Credits, and Refunds

Premium features require a paid subscription. Payments are processed securely through our payment provider, Paddle.

Plan Changes and Credits

When switching between subscription plans:

  • Any unused amount from your current plan will be calculated as credits
  • These credits will be automatically applied to your future subscription payments
  • Credits are non-refundable but remain valid for future use
  • Soon you can view your available credits in your billing dashboard (coming soon)

Cancellation Policy

You may cancel your subscription at any time. Upon cancellation:

  • Your subscription will remain active until the end of your current billing period
  • You will continue to have access to premium features until the end of your paid period
  • No additional charges will be made after cancellation
  • Any unused credits will remain in your account for future use if you resubscribe
  • We do not provide partial refunds for unused periods

Refund Policy

Our refund policy is as follows:

  • Refund requests must be submitted within 14 days of purchase
  • Refunds may be issued in cases of technical issues preventing service use
  • To request a refund, contact our support team at support@pollsforslack.com

For any billing-related inquiries or refund requests, please contact our support team. All refunds and payment processing are handled through our payment provider, Paddle.